This Privacy Policy is provided pursuant to art. 13 of the European Regulation n. 679/2016 and applies exclusively to all Data collected through the panoramatours.onlinewebsite. This Privacy Policy is subject to updates which will be published on a timely basis on the Website. This Privacy Policy and the Cookie Policy (below) establishes the basis on which your Personal Data will be processed.

Data Controller

The Data Controller of the Data collected by this Website is Panorama International Ltd T/A Panorama Tours, 160 Cromwell Rd, London SW5 0TL (UK) VAT 653257728 - Reg Nr 3006294 - email: privacy@panoramatours.online.

Methods of Processing of Personal Data

The Personal Data provided or acquired will be processed based on the principles of correctness, lawfulness, transparency and protection of confidentiality in accordance with current regulations. The Owner processes the Users' Personal Data by adopting appropriate security measures aimed at preventing unauthorized access, disclosure, modification or destruction of the Personal Data. The Processing is carried out using IT and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated.

Purpose of the Processing of Personal Data and Legal Basis

Personal Data may be collected independently by the Owner or through third parties. In this case, the IT systems and software procedures used to operate this Website acquire data of a technical-IT nature (e.g. the IP address, the type of browser used, the operating system, the domain name and the addresses of websites from which you have accessed or exited, etc.), the transmission of which is inherent to the normal functioning of the internet. Such Data may be processed for the sole purpose of obtaining anonymous statistical information on the use of the site and/or to check its correct functioning and will be deleted immediately after processing.

The Data that the User chooses to provide spontaneously is collected to allow the Website to provide its services, as well as for the following Purposes:
a) to follow up on specific requests addressed to the Owner by the User for communications of an informative nature and pre-contractual relating to the Services of the same Owner, via e-mail messages or filling out the contact form and other communication tools. This processing is optional and based on the User's consent, however failure to communicate one or more data will make it impossible to respond to the request for information and to use the services offered by the Owner;
b) to send promotional and commercial information and offers, including through a possible newsletter service. This processing is always and in any case based on the consent freely expressed by the User;
c) for softspam purposes to allow the Owner to send the User promotional communications by e-mail regarding Products and/or Services purchased without the need for the User's express and prior consent, as required by art. 130, 4 paragraph, Privacy Code, and provided that the user does not exercise the right of opposition; This treatment is based on art. 130, 4 paragraph, of the Privacy Code as amended by Legislative Decree no. 101 of 2018;
d) to carry out statistical analyzes on aggregate and anonymous data to analyze the User's behavior to improve the products and services provided by the Owner as well as meet the User's expectations;
e) for profiling activities for marketing purposes. This Processing is based on the consent freely expressed by the User.

Category of Personal Data processed

Among the Personal Data processed by this Website, independently or through third parties, there are: usage data, Email and Name and what is expressly sent when completing the contact form. The Data may be collected independently by the Owner or through third parties. Personal Data may be provided voluntarily by the User when using the Website, by completing the contact form, when communicating with the Owner by email or telephone. This data may include your Name/Agency and Email address. The optional, explicit and voluntary sending of electronic mail via the contact form or via the addresses indicated on this Website involves the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other Personal Data included in the e-mail. Consent to the provision of Data by the User is necessary to be inserted into the Data Controller's databases and for the purposes of establishing and correctly carrying out what is offered by the same to its Users, as well as to third parties for the fulfillment of the individual activity requested . Failure to provide data therefore prevents registration in the Data Controller's databases, the completion of any contracts, as well as the execution of the same and any other possible activity.

Data Communication

OIn addition to the Owner, in some cases, the following may have access to the Data:
a) categories of specifically trained representatives involved in the organization of the Website (administrative, commercial, marketing, legal, system administrators);
b) external parties (such as suppliers of third-party technical services, hosting providers, IT companies, communication agencies) also appointed as Data Processors by the Data Controller pursuant to art. 28 GDPR. The updated list of Managers, if appointed, can always be requested from the Data Controller;
c) public or private subjects who can access the Data in compliance with legal obligations;
d) subjects who carry out ancillary and instrumental tasks with respect to the Data Controller's activity;

Treatment Times

As expressly provided for by the art. 5, co. 1, letter. e) of the GDPR, the Data are kept for the time necessary for the Processing of the same in relation to the performance of the service requested by the User, or required by the Purposes described in this document and in particular: – The Data collected for contractual obligations will be kept for the time necessary to carry out the aforementioned purposes and as required by law;
– Data collected for fiscal/administrative obligations or for contractual obligations will be kept for the time necessary to carry out the aforementioned purposes and as required by law;
– Data collected for purposes attributable to the legitimate interest of the Data Controller will be retained until such interest is satisfied; The User can obtain further information regarding the legitimate interest pursued by the Owner by contacting the Owner.
– Data collected based on the User's Consent may be retained until such Consent is revoked;
The Data may be retained by the Owner for a longer period in compliance with legal obligations or by order of an authority.
At the end of the retention period, the Personal Data will be deleted and therefore the rights of access, cancellation, rectification and portability of the Data can no longer be exercised.

Exercise of the rights of the interested party

The interested party has the right to exercise the faculties provided for in the articles. 7, 15-22 of the European Reg. 679/2016. In particular, you have the right to revoke your consent at any time and upon simple request to the Data Controller you may request access to the Personal Data, receive the Personal Data provided to the Data Controller and where possible transmit them to another Data Controller without impediments (so-called portability), obtain the updating, limitation of processing, rectification of the Data and cancellation of those processed in breach of current legislation. He has the right, for legitimate reasons, to object to the Processing of Personal Data concerning him and to the Processing for the purposes of sending advertising material, direct sales and carrying out market research. He also has the right to lodge a complaint with the Privacy Guarantor as supervisory authority regarding the protection of personal data. The interested party may exercise his rights by contacting the Data Controller by email at the address: privacy@panoramatours.online.

Changes to this Privacy Policy

The Data Controller reserves the right to make changes to this Privacy Policy at any time by publicizing them to Users on this page. Please therefore consult this page often, taking as reference the date of last modification indicated at the bottom. In case of non-acceptance of the changes made to this Privacy Policy, the User is required to cease using this Website and may request the Data Controller to remove their Personal Data. Unless otherwise specified, the previous Privacy Policy will continue to apply to Personal Data collected up to that point. The Owner is not responsible for updating all the links that can be viewed in this Privacy Policy, therefore whenever a link is not working and/or updated, Users acknowledge and accept that they must always refer to the document and/or section of the sites internet accessed from this link.

Privacy Policy updated in October 2023

This Cookie Policy concerns the use of Cookies by the website www.panoramatours.online.

Cookies are small text files that can be used by websites to make the experience for the User more efficient and which are sent to your browser, where they are stored before being re-transmitted to the same Website at the next visit. visit of the same. Cookies have different functions, for example Cookies have the purpose of improving the functionality and navigation of this Website. In other cases, however, Cookies are used to monitor users while browsing and record information on what the User buys or might want to buy, therefore to personalize the advertising that is shown to them when they open the email or browse on a social network and to personalize content, provide social media features and analyze traffic. But this is not our case as we only use a technical cookie.

Technical Cookies are those whose use does not require the User's consent. Technical Cookies are used for the sole purpose of making it possible for the User to navigate the Website and allow him to use its features. These are always first-party cookies, as they are sent directly by the owner to the website. Browsing cookies are normally session cookies and, therefore, once the browsing browser is closed, they are automatically deactivated.

Delete or deactivate Cookies

With the exception of technical cookies strictly necessary for normal navigation, the provision of data is left to the will of the user who decides to browse the site after having read the brief information contained in the appropriate banner and to use third-party services. which involve the installation of Cookies. The User can therefore avoid the installation of Cookies by maintaining the banner or through the appropriate functions available on their browser or in this policy. The User can manage preferences relating to Cookies directly within his browser and prevent third parties from installing them.

Each browser has different procedures for managing settings.
The User can obtain specific instructions through the links below.
Delete/deactivate Android cookies at the following address:
https://support.google.com/chrome/answer/2392971?hl=en-EN
Delete/deactivate Mozilla Firefox cookies at the following address:
https://support.mozilla.org/en-US/kb/clear-cookies-and-website-data-single-domain-android
Delete/deactivate cookies with Edge at the following address:
https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
Delete/ disable cookies with Chrome at the following address:
https://support.google.com/chrome/answer/95647?hl=en&sjid=2622286889822026471-EU
Delete/deactivate cookies with Safari at the following address:
http://support.apple.com/kb/PH5042
Delete/deactivate cookies with Opera at the following address:
https://help.opera.com/en/latest/security-and-privacy/
Eliminare/disattivare i cookie iOS al seguente indirizzo:
https://support.apple.com/en-en/HT201265

To disable third-party cookies you can also use Your Online Choices, http://www.youronlinechoices.com/it/le-tue-scelte, a web service managed by the non-profit association European Interactive Digital Advertising Alliance (EDAA) which provides information on behavioral advertising based on profiling Cookies and allows users to easily oppose (opt-out) their installation. By deleting all Cookies from your browser or removing them through services such as Your Online Choices, these, if third party, will be inhibited generally, not only within the perimeter of this site.

Learn more about the treatment

Upon request of the User, in addition to the information contained in this Cookie Policy, this Website may provide additional and contextual information regarding specific services, or the collection and processing of Personal Data.
For needs related to operation and maintenance, this Site and any third-party services used by it may collect system logs, i.e. files that record interactions and which may also contain Personal Data. Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact information.

Exercise of the rights of the interested party

Pursuant to the articles. 15-22 of the European Regulation n. 679/2016, the interested party has the right to obtain confirmation of the existence or otherwise of personal data concerning him, even if not yet registered, and their communication in an intelligible form. The interested party has the right to obtain indication: a) of the origin of the personal data; b) the purposes and methods of processing; c) of the logic applied in case of processing carried out with the aid of electronic instruments; d) the identification details of the Data Controller and those responsible for the Processing of Personal Data; e) of the subjects or categories of subjects to whom the Personal Data may be communicated or who may become aware of it in their capacity as designated representative in the territory of the State, managers or appointees; f) updating, rectification or, when interested, integration of the Data; g) the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those whose retention is not necessary in relation to the purposes for which the data were collected or subsequently processed.

The Owner is not responsible for updating all the links that can be viewed in this Cookie Policy, therefore whenever a link is not working and/or updated, Users acknowledge and accept that they must always refer to the document and/or section of the sites internet accessed from this link.

Cookie Policy updated in October 2023